FAQ
How to brew
For the best experience, we recommend brewing with a directions noted on our package. Each tea has a recommended brew time.
How should I store my tea to keep it fresh?
Keep your tea in our resealable packaging or a tin or glass conatiner with an air tight seal.
Is it available in whole bean or pre-ground?
We offer it in both whole bean and pre-ground options. Whole beans are ideal for those who prefer to grind their coffee fresh before brewing, while our pre-ground option is convenient for quick, easy brewing.
What’s the best grind size?
The best grind size depends on your brewing method. For a French press, use a coarse grind. For pour-over or drip coffee, a medium grind is ideal. If you’re making espresso, go for a fine grind. Adjust the grind size to suit your personal taste and brewing preferences.
Shipping info
Shipping Rates & Options
Standard Shipping: Delivered within 3-7 business days. Rates vary based on your location and order size. Shipping is free on orders over $50.
Expedited Shipping: Need your coffee sooner? Choose expedited shipping at checkout for delivery within 2-3 business days.
Next-Day Shipping: For those coffee emergencies, we offer next-day delivery to select locations. Orders must be placed by 12 PM (noon) local time for next-day delivery.
Tracking Your Order
Orders are processed and shipped within 1-2 business days after payment is received. You’ll receive a confirmation email with tracking information as soon as your order is on its way.
Once your order has shipped, you’ll receive a confirmation email with a tracking number. You can use this number to check the status of your delivery at any time.
Need Help?
If you have any questions or concerns about your order, our customer service team is here to help. Reach out to us here and we’ll be happy to assist you.
Where we source this tea
Ethically Sourced, Sustainably Grown
We’re passionate about where our tea comes from. That’s why we partner with vendors and farmers who share our commitment to ethical practices and sustainable farming. Every leaf, flower, and spice is carefully selected to ensure that you’re enjoying the highest quality tea that’s good for you and good for the planet.
Small-Batch Roasting for Peak Freshness
Quality over quantity—that’s our mantra. Each batch of our coffee is roasted in small quantities to guarantee peak freshness and flavor. This hands-on approach allows us to maintain the highest standards and deliver a coffee experience that’s second to none.
Commitment to Community
We believe in the power of community, both locally and globally. That’s why we support initiatives that give back to coffee-growing regions and invest in our local communities. With us, your purchase has a positive impact, far beyond your morning cup.
Why You’ll Love It
- Ethically Sourced: We’re committed to supporting farmers who grow tea, herbs and spices with equity and regenerative practices in mind.
- Small-Batch Handmade: We keep a tight line on inventory so we can freshly blend each flavor to bring that Tahoe taste to you.
- Versatile Blends: A perfect blend for every moment - about ot head out on an adventure, recovering at home, and enjoying the company of those that make you smile. It's all Tahoe style!